Admin

Numbers

List every called number Calltag knows. Add a number yourself, or wait: unknown numbers from clicks or calls appear as new. Track them, or mark ignore (do not track). Per number you set:

• Matching mode: time, code, or both
• Time window in seconds (empty uses the workspace default, typically 15s)
• Code length (4–8 digits) and how long a code stays valid (TTL)
• Label (for example Verkauf / Service)

Integrations and Imports

Integrations: add fonial, sipgate, Amazon Connect, or a push API source; enable or disable; test connection and sync where the provider supports it.

Imports: upload CSV call records, preview mapping, then commit. The import list shows row counts and errors.

Codes

Live view of one-time codes: utilization per number and recent issued / redeemed / expired codes. If utilization is high, increase code length on the number.

API keys

Create public keys (tag, origin allowlist) and secret keys (phone system). The full secret is shown once. You can revoke a key later.

Team

Roles owner, admin, and viewer exist in the product. The Team settings page is Coming soon in this version (invites and member list UI are not shipped yet).

Retention

How long unmatched website clicks are kept (default 30 days) and how long calls and matches are kept (default 13 months). You can change both. Cleanup runs automatically.

Support access

Calltag support can open your workspace read-only for diagnostics. Writes require you (the owner) to grant access for 72 hours. You can revoke it. Grant history and related audit events are visible on that page.